How do I return an item?

We gladly accept returns and exchanges as long as the items are returned within 30 days from the delivery date. It is important that the items are still in NEW condition. We want you to be satisfied and understand that not everything is going to fit exactly the way you'd hoped when you placed the order. Please send exchanges or returns to:

Great American Cookies Fulfillment
c/o Threds, Inc
10529 Lexington Drive
Knoxville, TN 37932

Misplace the return form that came with your package? No problem! Click the link below to download one!

Download A Return Form

Please include your name, address, order number, phone number, and instructions on what you would like for us to do (refund, exchange, etc). Also, be sure to include which item(s) you want to exchange for.